Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
• A PROUD HISTORY OF OVER 75 YEARS
• FY22 REVENUE 10.4 BN USD
• WE ARE PRESENT IN 66 COUNTRIES
• OVER 1,400 ACTIVE GLOBAL CLIENTS

Technical Specialist

Skills/experience required:

8 to 10 yoe in similar role: Technical Support & customer management and service.

Proven track record of effectively communicating technical information to non-technical audiences.
Conversational Fluent English
Stake holder management to work with stake holders closely.
Technical knowledge on Microsoft 365 services majorly in Teams, Share Point on product level.
Gen AI solutions primarily Microsoft 365 Copilot, Canva, Adobe AI and other Gen AI tools are advantage.
Open minded to learn new technologies and provide trainings to Business users with business use cases(example with Gen Ai tools like Microsoft 365 Copilot).
Added advantage having Analytics knowledge with tools like Excel, Power Bi.

The Role:
Will be responsible for bridging the gap between technical and non-IT users, ensuring that technical information is effectively communicated to non-technical users. This role requires a unique blend of technical expertise and client service skills to create awareness and engagement for client's products.

Hybrid 3 days per week in our office in Mexico City (Alcaldia Benito Juarez) some days in Polanco.

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Wipro offers: Benefits above law, full payroll, constant training, and growth opportunity.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.