Overview
Saa S Engineer, Productivity and Collaboration – Dropbox
Join to apply for the Saa S Engineer, Productivity and Collaboration role at Dropbox.
Team Description
The Dropbox Corporate IT Engineering Team provides information technology strategy, systems, and services that enable business success. We test and implement new tools to help Dropboxers work confidently, move fast, and scale effortlessly in a Virtual First environment. Our team sources, builds, and implements technology solutions that empower and simplify work while meeting the enterprise-level standards Dropboxers expect from a global technology company.
Role Description
We are seeking a Saa S Engineer to manage, optimize, and maximize value from Dropbox’s Saa S ecosystem. The ideal candidate has hands-on experience administering collaboration platforms (Google Workspace, Slack, Zoom, Dropbox), strong scripting/automation skills, and a curiosity for exploring new features and AI capabilities. You will help ensure Saa S platforms are secure, scalable, and fully leveraged, enabling Dropboxers to get the most out of their tools.
Responsibilities
Administer Saa S platforms: user management, security, permissions, workflows, integrations.
Proactively evaluate new Saa S features and run pilots/adoption programs.
Measure and report on adoption and usage trends across collaboration platforms.
Identify opportunities to leverage AI, automation, and integrations for smarter collaboration.
Troubleshoot and resolve Saa S-related incidents, documenting best practices.
Deliver documentation, training, and communication to drive user enablement.
Requirements
5+ years experience administering enterprise Saa S platforms (Google Workspace, Slack, Zoom, Dropbox preferred).
Experience with automation/scripting (Python, Bash, Power Shell, AWS Lambda).
Familiarity with Saa S APIs, integrations, and CI/CD pipelines.
Strong analytical skills for usage data, adoption metrics, and feature impact.
Excellent troubleshooting, problem-solving, and cross-functional communication skills.
Ability to work independently and cross-functionally, with clear communication to both technical and non-technical stakeholders.
Strong documentation skills, with experience maintaining knowledge bases, SOPs, and onboarding guides.
Preferred Qualifications
Certifications in Google Workspace or Slack administration.
Experience with Saa S adoption programs and driving user engagement.
Familiarity with AI/ML-powered Saa S features.
Background in Saa S spend optimization and vendor management.
Benefits
Medical, Dental & Vision allowance*
Retirement, Critical Illness, Life & Income Protection allowance*
Business Travel Protection: Travel medical and accident insurance
Flexible PTO/Paid Time Off policy in addition to statutory holidays
Perks Allowance for wellness, learning and development, food & groceries, and more
Parental benefits including Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
Mental health and wellness benefits
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. We support diverse groups within the company.
Dropbox supports responsible use of AI for preparation, but misrepresentation of skills or experience is not permitted. See our AI philosophy.
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