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Especialista En Reservas De Cruceros (independiente), Tijuana

Publicado 2024-04-04
Caduca 2024-05-04
ID #2101581752
Especialista En Reservas De Cruceros (independiente), Tijuana
Mexico, Baja California, Tijuana,
Publicado April 4, 2024


Our industry-leading travel company is seeking a Cruise Reservation Specialist to join our dynamic team.

The ideal candidate will be passionate about travel, possess strong customer service skills, and demonstrate experience coordinating luxury cruise reservations.

This role will offer the opportunity to work in an exciting and challenging environment, interacting directly with our customers to ensure an exceptional cruise experience.

Main responsibilities: Customer Service: Provide exceptional customer service, answering inquiries, providing detailed information on available cruises and assisting in the selection of packages to suit individual needs.

Reservations and Coordination: Manage and process cruise reservations, ensuring efficient planning and coordination.

Collaborate with cruise suppliers to ensure availability and confirmation of reservations.

Personalized Advice: Offer personalized advice on itineraries, cabin options, onboard activities and travel requirements, ensuring customers are fully informed and satisfied with their choices.

Post-Sales Follow-up: Proactively follow up with customers after booking to ensure they have all the necessary information, resolve potential issues and ensure a smooth experience.

Internal Collaboration: Work closely with other departments, such as sales, marketing and customer service, to ensure consistency in the information provided and continually improve reservation processes.

Requirements: Previous experience in cruise bookings or the travel industry.

In-depth knowledge of popular cruise destinations and cruise lines.

Excellent communication and customer service skills.

Ability to work in a fast and dynamic environment.

Knowledge of reservation systems and related tools.

We offer a stimulating work environment, professional growth opportunities and competitive benefits.

If you meet the requirements and are looking for an exciting challenge in the cruise industry, we look forward to your application! Get more information here: Powered by Jazz HR

Detalles del trabajo

El tipo de trabajo: Tiempo completo
Tipo de contrato: Permanente
Tipo de salario: Mensual
Ocupación: Especialista en reservas de cruceros (independiente)

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