Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations and
NAFTA forms.
- Routing Shipments-Determining appropriate mode of transportation for all domestic /
Canadian shipments. Evaluates appropriate cost/time combination for each shipment
- Rate Negotiation - Negotiates best rates with motor carrier, freight forwarders and
express couriers for all domestic shipments (e.g. UPS, DHL & Fed Ex.) These negotiations
include both ground and air shipments.
- Brokerage Assistance -- Works very closely and on a regular basis with the broker's firm
(e.g. providing import documentation, tracking shipments etc., etc. for all import
shipments coming into the United States. Sales Support -- Provides assistance for
domestic sales department.
- Freight Bill Auditing -- Verifies accuracy of domestic freight bills and disputes any
discrepancies.
- Freight Quotes - Responsible for securing weight and dimensions of all quotes requested
by the sales staff and obtaining the most economical freight rate from motor carrier,
freight forwarders and express couriers.
- Investigating client problems and/or complaints and managing to successful resolution.
- Addressing all client inquiries.
- Maintaining relationships with both internal and external customers with exceptional
service.
- Other duties as assigned
Working hours:
