Process Engineer, Network Losses, Central Functions - Rest of the World (Ro W)
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Process Engineer, Network Losses, Central Functions - Rest of the World (Ro W)
role at
Amazon.
Description
Are you looking for an opportunity to create a substantial impact on business profitability through reducing operational wastes? The Network Losses (NL) reduction role offers this opportunity. The scope of impact spans across Ro W markets, focusing on reducing network losses due to Shrinkage, Damage, Concessions, or a combination of these within operations across the supply chain. This role involves close collaboration with Fulfillment Centers (FC), transportation Operations, Amazon Customer Excellence Systems (ACES), Security & Loss Prevention (SL&P), Products, Customer Service (CS), and Resolutions CX (RCX) business partners.
At Amazon, we strive to be the most customer-centric company on earth and are constantly seeking ways to improve. Our team drives innovation while supporting continuous operational improvement. To succeed, you will need excellent communication, negotiation, and influencing skills to drive consensus among multiple stakeholders. You will interface with various teams to identify and implement solutions that improve customer experience by reducing waste and losses.
This position requires excellent troubleshooting and problem-solving skills, with the ability to succeed in a fast-paced, ambiguous, and technical environment. Ownership of work is crucial, and candidates should have a proven record of driving operations, process improvements, and strategic initiatives to completion. The ideal candidate is motivated, optimistic, agile, and possesses strong time management skills.
Key job responsibilities
Develop a deep understanding and hands-on experience of operational processes across the supply chain.
Analyze operational data to identify root causes of losses and develop or replicate solutions, tracking their impact.
Standardize metrics, processes, and SOPs related to network losses across Ro W markets.
Drive the implementation of product and operational process solutions to eliminate losses.
Basic Qualifications
5+ years of experience in operations or process improvement with hands-on waste reduction.
Experience using data and metrics to drive operational improvements; familiarity with analytical tools is a plus.
Experience owning end-to-end delivery and communicating results to senior leadership.
Bachelor’s degree.
Proficiency in Excel (pivot tables, VLOOKUPs, etc.).
Fluency in Spanish and English (C1+ level).
Preferred Qualifications
1+ years of experience with performance metrics, process improvement, or lean techniques.
We promote an inclusive culture that empowers Amazonians to deliver the best results. If you require workplace accommodations during the application or onboarding process, please visit
this link. For applications outside listed regions, contact your Recruiting Partner.
Company : Servicios Comerciales Amazon Mexico S. de R. L. de C. V.
Job ID: A2966272
Seniority level
Not Applicable
Employment type
Full-time
Job function
General Business, Management, and Strategy/Planning
Industries
Software Development
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