Virtuoso is the leading global travel agency network specializing in luxury and experiential travel. This by-invitation-only organization comprises over 1,200 travel agency locations with more than 20,000 travel advisors in 54 countries throughout North America, Latin America, the Caribbean, Europe, Asia-Pacific, Africa and the Middle East. Drawing upon its preferred relationships with more than 2,300 of the world’s best hotels and resorts, cruise lines, airlines, tour companies and premier destinations, the network provides its upscale clientele with exclusive amenities, rare experiences and privileged access. Normalized annual sales of (U. S.) $28-$32 billion make Virtuoso a powerhouse in the luxury travel industry. For more information, visit.

Please submit your CV in English.

The General Manager LAC will oversee Virtuoso’s global operations in the market. The role is responsible for the regional business plan (specifically the Regional Playbook and Regional Budget). GM’s are accountable for governance and operationalization of the business plan in sync with the global enterprise business plan. Regional business plans involve extensive divisional collaboration and GM’s play a lead role in the – research, prioritization, communication, and forecast review.

The GM must have a keen understanding of global policies and ensure regional relevancy. GM’s must provide expert input into cultural, political and operational challenges in the market. The regional budgets are a key financial outcome of the regional business plan and as such financial KPI’s are a key area of accountability. As such, the GM should be extremely capable in the area of finance management and team leadership.

International GMs administer the regional business strategy and ensure regional teamwork and collaboration within a divisional matrix structure. Regional Divisional Directors/Managers will report under the matrix leadership structure to the GM.

This position will administer regional staff, it will be the GM’s responsibility to ensure employees and business practices conform to country, regional and international regulations. Matrix collaboration, decision-making, communication, and leadership skills are essential. This role plays a critical link between market execution and interdepartmental synergies.

Essential duties and responsibilities include the following. Other duties may be assigned.

Educational and Skills Requirements:

Travel Requirements:

Type/Nature of Contacts:

Virtuoso is an equal opportunity employer, dedicated to promoting a diverse workforce.