Position: E-Commerce Manager (Tik Tok Shop Operations) Location:
Remote (Mexico only) Employment Type:
Full-Time Company:
Spotlight Media Language Requirement:
Full professional proficiency in English About Spotlight Media Spotlight Media is an official Tik Tok Shop Partner and one of the fastest-growing agencies in social commerce.
As we expand our team, we are seeking an
ecommerce/account manager
to support and scale our operational execution on Tik Tok Shop.
This role is ideal for someone who is not only
highly detail-oriented and organized , but also
deeply curious about social commerce
and eager to grow within a fast-moving, global environment.
Role Overview This is a hands-on, implementation-driven role with a consultative mindset.
You will work across campaign operations, creator coordination, and content implementation.
While you’ll support multiple client accounts, your value will come from your ability to
understand problems, take ownership of tasks, and grow into a strategic operator.
We are looking for someone who is
moldable —who thrives on learning, takes feedback well, and has a genuine interest in how commerce and content intersect on platforms like Tik Tok.
Key Responsibilities Tik Tok Shop Operations Register campaigns, flash sales, and backend promotions Coordinate sample orders and product logistics Manage CRM campaign setup using platforms such as Flo Desk Creator & Community Coordination Draft and maintain content guideline documents for creators Track sample requests, deliveries, and creator compliance Communicate with creators and internal teams via Slack, Message Bird, and related tools Content & Ads Execution Identify strong-performing Tik Tok Shop content and surface top creatives Rotate in new ads and flag creatives for potential boost Support cross-functional teams with content and performance documentation Platform Tools & Integrations Assist with one-off execution tasks such as Silk Connector setup Coordinate with technical and client-facing teams on special projects Ideal Candidate Profile Based in
Mexico
with
full professional fluency in English 1–3 years of experience in e-commerce, digital marketing, consulting, or operations Demonstrated interest in
social commerce , influencer marketing, or Tik Tok trends Strong attention to detail and an ability to
execute with speed and precision Comfortable navigating new platforms and tools; eager to learn through doing Adaptable and coachable with a growth mindset— you take feedback and run with it Strong communicator and problem-solver; takes ownership of outcomes Powered by Jazz HR
