Join Our Company as a Service Now CMDB Developer!
Long-term Project with Remote Work Opportunity
We are seeking an experienced
Service Now CMDB
professional to lead the management, maintenance, and governance of the IT Configuration Management Database.
Your mission will be to ensure the quality, integrity, and availability of critical data supporting IT processes through discovery ,
integration, auditing, and continuous improvements. You will work in a dynamic environment, collaborating with data owners and technical teams to ensure the CMDB effectively supports service management operations and processes.
Responsibilities:
Perform discovery and mapping of
CI in Service Now.
Integrate and audit data to ensure accuracy and metric compliance.
Develop, document, and implement CI data governance processes and procedures.
Create and monitor CMDB health reports and dashboards.
Conduct data quality audits and resolve inconsistencies.
Participate in platform upgrades and deployments of Service Now.
Identify and address data gaps, attributes, and CI relationship issues.
Validate CMDB functionality in new versions and platform enhancements.
Required Qualifications:
A minimum of 5 years of experience in Service Now, focusing on CMDB management.
Scripting proficiency in CMDB is required.
Expert knowledge in discovery, data integration, and auditing within Service Now.
Strong understanding of ITSM processes and how they support the CMDB.
Advanced English C1 - C2 proficiency is required.
Service Now Certified Administrator (CSA).
Ability to define, document, and implement data governance and quality processes.
Advanced English skills for technical communication and documentation.
Desired Qualifications:
Experience in data governance and control within CMDB.
Knowledge of additional ITSM platforms or complementary tools.
Why Join Us?
Enjoy a collaborative work environment with opportunities for professional growth.
Receive excellent benefits, including:
Life Insurance and Medical Insurance SGMM
Aguinaldo, Vacation premium, Paid Vacation Days
Grocery Coupons and Bonus
Schedule:
Monday to Friday, 9:00 AM to 6:00 PM - Fully Remote in Mexico
If you are ready to take your career to the next level and contribute to a thriving organization, we want to hear from you! Apply now and join our innovative team.
How to Apply:
Please send your resume in English and the application link
