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This range is provided by Drop Zero Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Client Account Manager
Contract : Full-Time (165–180 hours/month)
Compensation:
Based on experience and location
Location: Remote
About The Role
We’re on the lookout for an experienced and proactive Client Account Manager to join our growing team at Drop Zero Digital. In this role, you’ll become the key point of contact for a group of e Commerce clients, helping them drive results through tailored email marketing strategies.
You’ll collaborate with internal creatives and technical teams to ensure the delivery of high-quality campaigns that align with client goals. This is a fully remote position with a flexible schedule and strong potential for growth.
Key Responsibilities
Manage a portfolio of 5–7 client accounts, leading communication, and ensuring client satisfaction
Offer strategic guidance and recommendations based on performance data and customer insights
Work closely with our writers, designers, and implementation specialists to bring campaigns to life
Review and optimize Klaviyo flows and campaigns for performance and accuracy
Generate reports that highlight trends, wins, and areas of opportunity
What You’ll Bring
1+ year experience in account or project management (preferably in an agency or e Commerce setting)
Excellent communication skills in English—both written and verbal
The ability to work independently, prioritize tasks, and take initiative
Familiarity with tools like Klaviyo, Slack, Notion, Trello, and Google Workspace
Availability to work partially within European time zones (CET), with flexibility for the occasional PST call
Nice-To-Haves
Experience shaping email strategy or writing briefs for campaigns
An eye for detail when reviewing copy or creative assets
Confidence in presenting data insights to clients or internal teams
A background in remote work with self-directed time management
Why You’ll Enjoy Working With Us
You’ll have real ownership of your work and direct impact on client success
We offer a remote-first, flexible culture that supports personal growth
There’s clear potential to grow into leadership positions or expand your responsibilities
You’ll be joining a collaborative, friendly, and high-performing team
How To Apply
If this sounds like the right fit for you:
Complete the short application form—we appreciate thoughtful answers
Submit a 60–90 second Loom video introducing yourself and responding to the provided question
We can’t wait to meet you!
Skills: account management,communication,google workspace,email marketing,data analysis,attention to detail,klaviyo,notion,management,client account management,strategic guidance,client management,project coordination,trello,project management,proactivity,handle multiple priorities,team collaboration,emotional intelligence,slack
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Sales and Business Development
Industries Marketing Services
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