Location:
Mexico City - GDL - MTY - QRO (Hybrid)
Minimum Degree Required (BQ) *:
BE / B Tech / ME / M Tech / MBA / B. SC / B. Com / BBA
Minimum Year(s) of Experience:
3-6 years of experience
Preferred Knowledge/Skills *:
SAP Rise Architect, S4 installation and configuration. HANA Database administration. SAP Upgrade. At Least one SAP Associate level certification. Exposure to SAP Cloud offerings such as BTP, SAC and Cloud connector.
Strong Knowledge in:
End to end SAP upgrades (SPS, Major SAP version), applying support packages and other support activities.
Strong knowledge and experience in HANA Database and MS SQL Database Administration.
Configuration knowledge on SAP cloud offerings such as BTP, SAC, Cloud connector, etc.
Prepare and monitor performance reports and implement solutions to improve the system performance.
Proven expertise in performing Kernel update, support pack update and SPS upgrade.
Strong knowledge in performing end to end system refresh
Excellent knowledge in client copy, applying OSS notes, EWA report analysis, Printer administration, Fiori administration.
Solution Manager implementation and configuration.
SLT Replication setup, configuration and administration
SAP BOBI, Data services installation and configuration
Proficient in the use of methodologies supported by SAP best practices.
Excellent Knowledge in UNIX/ Linux and Windows OS platform.
Communicating appropriately and in a timely manner with the requester (end user), the business, and the various stakeholders that this role will need to interface with, including NOC, Hosting Operations, IT, etc.
Must be proactive and self-motivated.
Must be easily understood and possess excellent English communication skills, both verbal and writing skills.
Must Have customer facing experience.
Exposure to ITIL framework
Preferred Skills:
ITIL certification
SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4 HANA System Administration Certifications
